The direct answer, before the detail
Sparrow holds no coins. It is a desktop program that watches addresses derived from keys you control and builds transactions that spend them. There is no account, no balance sitting on someone else's server, and no password reset, because there is nothing on a server to reset. That structure removes an entire class of risk: the company cannot freeze you, lose your funds in a bankruptcy, or get breached with your coins inside.
In exchange it hands you every risk that a custodian would normally absorb. If your computer is infected, if you install a tampered copy, or if your recovery words end up in a photo library, no part of Sparrow's design saves you. The wallet is honest about this and so is this page: the question is never "is the app safe", it is "is my setup safe", and those have different answers.
So read the rest of this page by attacker. Security is not a score out of ten; it is a list of specific people trying specific things, and of which ones your configuration actually stops.